New Patient

Welcome to Centre Dental. We know you have many choices in choosing a dental provider and we are delighted that you place your trust in us, and give us the opportunity to help you improve your dental health and smiles. We do not take this trust for granted, but rather we will do our best to earn your continued trust in the future.
Our dedicated team will work hard to provide you with professionalism and courtesy and undivided attention to your health and dental needs. We respect your individual value system, and will always listen to your concerns.
To make your first visit seamless, please complete an online Patient Registration before your appointment, review Our Philosophy, and read First Visit page for more information so you can be prepared for your first visit.
Dr Shi and staff at Centre Dental look forward to seeing you soon!

Insurances We Accept (as an Out-of-Network Provider)

Financial Information

At Centre Dental, we firmly believe that finances should not interfere with receiving the best modern dentistry has to offer. A patient should not have to opt for inferior dental treatment or outdated technologies because of fearing affordability. This is why we do our very best to deliver the most efficient advanced dental care at an affordable price.
Please take a moment to become more familiar with our flexible financial policies and the options that are available to you. With the right financial information, you can be proud that your dental care at Centre Dental is the best investment decision.

Payment Options

For your convenience, we accept the following payment options:1) Visa, MasterCard and Discover (please note there is a 3% processing fee on all Credit Card transactions). 2) To avoid processing fees, please use the following options: personal or cashier's checks, debit cards, Zelle or cash. 3) Dental Insurances: We accept most PPO plans; however, we are out-of-network providers. We do not accept DMOs, union plans or most government provided plans. 4) Third Party Financing: Currently we accept LendingPoint.5) Discount Plans: We do not participate in any discount plans. However, if you do not have any dental insurance, we offer our own discount plan. You can join here

Financial Policies

1) Payment for services is requested at the time services are provided. For more complex treatment plans, a financial agreement with payment terms will be provided for you to sign.
2) You will always be informed of the fees before service is provided. Fees involving a lab case must be paid in full before the case can be sent to the lab.
3) All outstanding balances 90 days past due will incur 1%/month interest charge.
4) Cancellation within 24 hours may incur $50 for non-emergency reasons. Waived for sickness, personal or family emergencies. If you cancel appointment within 24 hours more than 2 times in a row, a deposit of 50% of planned procedure fee will be required for another appointment.
5) Delta Dental and a few other insurance carriers directly send payments to patients. If we give you the courtesy credit pending insurance payments, your balance is due as soon as you receive an insurance check. If we must collect the payment from you after 90 days, you may incur 1%/month interest charge.

First Visit

Our practice is committed to providing you and your family with safe, gentle, high quality dental care. We understand that you or your child may feel anxious about visiting the dentist. We are sensitive to your needs, and it is our goal to make you feel comfortable visiting our practice while providing you with the best care possible.

Your first visit is all about you – your comfort, your happiness, and your health.

● Before Your Appointment, It Is Recommended that You:
1. Complete Patient Registration beforehand to expedite the check in process. Please provide details of medical history, all medications you are taking, allergies, etc.2. Obtain digital copy of previous dental X-rays and treatment record, if available, and forward them to us via email (moc.liamG%40cynlatnedertneC), so we can better understand your dental conditions.3. Obtain a copy of your recent dental insurance EOBs, if any, to help us understand your insurance benefit more accurately.

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4. If you wear any removable dental appliances (night guards, retainers, dentures), even if they do not fit you anymore, please prepare to bring them to our office for evaluation.5. On the day of your first visit, bring your smile. Do not forget to bring your insurance card and your ID.6. If you receive a confirmation email or text from us, please reply appropriately to confirm your appointment so we do not have to call you. 

● Upon Your Arrival, We May:1. Review your registration status. If you have not yet successfully submitted the Patient Registration Form, you are required to complete it in office using your personal smart phone (or our tablet computer).2. Copy your insurance card and your ID.3. Take your photo as part of your file.4. Review your insurance benefits (if any) with you.5. Answer any questions you may have.

 During Your First Visit, We Will:1. Review your medical and dental history forms you have filled out previously.2. Take pictures, digital X-rays, and perform 5-D scan (iTero) of your teeth to check cavities and occlusion.3. Provide intra-oral and extra-oral exams including oral cancer screening.4. Discuss your dental conditions and treatments options you may need. Our doctor may work with you to develop a customized treatment plan. It is the best time for you to ask any questions and voice any concerns.5. If teeth cleaning is scheduled, a doctor or a hygienist may perform a cleaning for you.6. After a plan is made, the treatment coordinator will discuss financials and insurance coverage with you and schedule your next appointment.
Regular checkups are an important part of maintaining a healthy smile!
The American Dental Association recommends visiting your dentist every six months for regular checkups and routine teeth cleanings to keep your teeth and gums healthy. We understand that you have a busy schedule, so when you're preparing to visit us, please remember that your appointments can last between 45 to 90 minutes. We offer evening and weekend hours (including Sundays, driver's favorite) for your convenience.